Cancellation policy

You choose how you pay when you book, and that choice decides what you get back if you cancel.

  • Pay now, refundable

    Full refund if you cancel at least 48 hours before pick-up.

  • Pay now, non-refundable

    No refund if you cancel.

Refunds go back to the card you paid with.

To cancel, find your booking with your booking number and email, and send a Cancellation Request. Find my booking